These terms apply when you use the Veteran Hot Sauce website or purchase products through our online store.
Orders
Submitting an order is an offer to purchase the products in your cart. Orders are subject to acceptance, product availability, payment authorization, and the information presented during checkout.
Prices
Prices displayed on the website are in Canadian dollars unless otherwise stated. Applicable taxes, shipping charges, discounts, and the final order total are shown during checkout where applicable.
Product Information
We make reasonable efforts to describe and display our products accurately. Packaging, labels, ingredients, appearance, and other product details may change from time to time. Customers should review the current product label when allergen, ingredient, or dietary information is important to them.
Heat and Personal Preference
Perception of pepper heat varies considerably from person to person. Heat descriptions are intended to help compare products in our lineup and are not a guarantee of an individual’s experience.
Availability
Products may be changed, discontinued, or temporarily unavailable. We may limit quantities when reasonably necessary.
Shipping
Shipping and delivery are governed by the Shipping & Delivery information presented on this website and by the shipping option selected during checkout.
Refunds and Returns
Refunds, replacements, cancellations, and returns are handled according to our Refund & Returns policy and applicable law.
Website Use
You may use this website for lawful personal and commercial purchasing purposes. You must not intentionally interfere with the operation or security of the website or misuse its content or services.
Applicable Law
These terms are governed by applicable laws of Alberta and Canada. Nothing in these terms limits rights or remedies that cannot lawfully be limited or excluded.
Changes
We may update these terms as our products, website, or business practices change. The version displayed on the website applies from the date it is published.